Contact EgyptTrains
Use the form below or email support@egypttrains.com; we reply within 24 business hours. Booking and payment issues are handled by ENR or Abela Egypt, because we do not sell tickets.
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Send a message
Or email support@egypttrains.com
Who to contact for what
Contact questions
Who do I contact about a ticket booking problem?
ENR on 1661, or its website and app. EgyptTrains does not sell tickets, so we cannot see your booking.
Who do I contact about a sleeper booking?
Abela Egypt, the sleeper operator, at abelatrains.com or its station office.
How do I report an app problem?
Send us your phone model, app version and a short description of the problem.
How do I delete my app account?
In settings, tap «Delete account» and confirm; full details are on the delete-account page.
How can I ask about advertising or partnerships?
Use the form or email with a short description of your proposal.